What should I do if I can't return my overdue books?
Answer
We strongly encourage you to return items on time to ensure all students/staff have equal access to resources. We cannot extend loan periods when an item is reserved, excepting situations where students/staff are experiencing extenuating circumstances.
If you are unable to return your books due to extenuating circumstances such as illness, please let us know via email, live chat, or phone as soon as possible so that we can renew the book on your behalf.
Where there are no extenuating circumstances and items become several weeks overdue, a temporary loan stop will be automatically placed on your account. This prevents renewal of current loans, making reservations, and loan of additional items. The loan stop will be released upon return of any long overdue items.