How do I collect my reservation?
Answer
When you place a reservation on a library book, the first available copy of the title will be held for you.
- If the title is available in the library, it will be collected from the shelf within 24 hours.
- If the title is currently on loan, the person(s) who have it will not be permitted to renew and will be prompted via email to return it.
When the reservation is available for collection, an automatic email will be sent to your student/staff account to advise you. Your reservation will be held for a maximum of 7 days, at which point it will be returned to the shelf or allocated to the next patron.
To collect your reservation, simply stop by the Hold Shelf to the immediate left of the Library Helpdesk. Reservations are organised alphabetically by last name; make sure to verify your name and student number on your reservation slip to ensure you’re collecting the correct item!
Before leaving the library, ensure you issue your reservation to your account via the self-service kiosks or helpdesk.